The mission of the Schenectady County Public Library is to satisfy our community's educational, informational, cultural and recreational needs by providing free and open access to a comprehensive range of materials, services and programs.

Referral Phone List

Addictions

Alcoholics Anonymous (for Albany, Rensselaer, Schenectady & Troy)
1.518.463.0906
Alcoholism-Drug Abuse (referral service to local clinic)
1.800.252.6465
National Helpline on Problem Gambling
1.800.522.4700
Overeaters' Anonymous
1.518.292.0666
Smokers' Quitline
1.866.697.8487
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Children & Families

Child Abuse and Neglect (reporting of)
1.800.342.3720
Women, Infants, and Children (WIC)
1.518.346.8818
NYS Domestic and Sexual Violence Hotline
1.800.942.6906
Haven (grief counseling for children)
1.518.370.1666
Missing and Exploited Children
1.800.843.5678
National Runaway Switchboard (crisis intervention, information & referral)
1.800.RUNAWAY (1.800.786.2929)
NYS Missing and Exploited Children Clearinghouse
1.800.FIND.KID (1.800.346.3543)
Schenectady County Youth Bureau
1.518.386.2211
Child Support Enforcement
1.888.208.4485
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Disability Services

Association for Retarded Citizens- Schenectady County
1.518.372.1160
Lifeline Systems (information and equipment for elderly, physically challenged)
1.800.451.0525
NYS Office of Mental Retardation and Developmental Disabilities
1.866.946.9733
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General

United Way 2-1-1 Northeast Region
1.888.366.3211
An extensive database of resources, including housing, crisis counseling, senior care, employment and more, available in the region. Sponsored by Family & Children's Services of the Capital Region.
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Health

AIDS Council of Northeastern NY
1.518.434.4686
Cancer Information Services (information on symptoms, treatment, clinical studies)
1.800.422.6237
Community Hospice
1.518.724.0242 or 1.800.678.0711
National STD & HIV Hotline
1.800.342.AIDS (1.800.342.2437)
NYS HIV-AIDS Hotline
1.800.541.AIDS (1.800.541.2437)
Planned Parenthood
1.518.374.5353
Sexually Transmitted Diseases (from CDC)
1.800.232.4636
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Legal Services

The Center for Community Justice (mediation)
1.518.346.1281
Legal Aid Society of Northeastern NY
1.518.462.6765
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Mental Health

Ellis Hospital Crisis Information and Referral Hotline
1.518.243.4000
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New York State

Public Service Commission (information or complaints about utilities)
1.800.342.3377
Utilities Emergencies (gas or electric service shut-off due to lack of funds)
1.800.342.3355
Thruway Road Conditions
1.800.847.8929
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Senior Services

Alzheimer's Association 24/7 Helpline
1.800.272.3900
Lifeline (Personal response and support services from Ellis)
1.518.382.2224
Schenectady County Department of Long-Term Care Services
1.518.382.8481
Senior Citizens' Helpline (NYS Office for the Aging)
1.800.342.9871
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Social Service

American Red Cross (emergency response)
1.518.458.8111
Homeless & Travelers Aid Society
1.518.463.2124
Salvation Army, Schenectady
1.518.346.0222
City Mission
1.518.346.2275
Schenectady Inner City Ministry (SICM)
1.518.374.2683
Home and Energy Assistance Program (HEAP)
1.518.388.4470
Bureau of Refugee and Immigrant Assistance (BRIA)
1.518.473.1178
Schenectady County Department of Social Services
1.518.388.4470
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Suicide Prevention

National Suicide Prevention Lifeline
1.800.273.TALK (1.800.273.8255)
Samaritans Suicide Prevention Center
1.518.689.4673
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Tiplines

Department of Environmental Conservation
(to report environmental violations) 1.800.TIPP.DEC (1.800.847.7332)
(chemical or oil spills) 1.800.457.7362
NYS Terrorism Tipline
1.866.723.3697
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Women's Services

Domestic Violence Legal Connection
1.518.435.1770
Rape Crisis Hotline (24 hour)
1.518.346.2266
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